Cancellation Policy
Registration Fees:
Registration fees are required to complete the registration process and are non-refundable under any circumstances.
Full Refund Policy:
Registrants are eligible for a full refund (excluding the non-refundable registration fee) if the cancellation request is received more than 30 days before the camp/term start date.
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Learning program only
In the event of cancellation after the start of the semester, a full refund will be given if a replacement is found for the child (by the parents or by the administration).
Partial Refund Policy:
Camps only
* A partial refund of 66% (excluding the non-refundable registration fee) will be issued if the cancellation request is received 24 hours before the camp start date.
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* If the cancellation request is made after the camp has started, a partial refund will be issued for the remaining days (excluding the current day) with at least 24 hours' notice. Same-day cancellations will not be eligible for a refund for that day.
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Learning program only
In the event of cancellation after the start of the semester, without finding a replacement, a partial refund of 33% of the semester fee will be given to parents.
No Refund Policy:
No refunds will be issued for cancellations made for no-shows.
Cancellation of a Trial Month:
If a child has registered for a trial month and chooses not to complete it, no refund will be given for the remainder of the trial month.
Removal Due to Disciplinary Issues:
If the staff or management decides to remove a child from the program or camp due to disciplinary or violence-related issues, a partial refund may be issued. The refund amount will depend on the management’s decision and the severity of the disciplinary offenses.
Transfer of Registration:
Registrants may transfer their registration to another child for the same camp/term session without penalty, provided the camp administrators are notified at least 7 days before the camp/term start date.
Inclement Weather or Camp Cancellation:
In the event that the camp must be canceled due to unforeseen circumstances (e.g., weather conditions, low enrollment), an alternative date will be suggested if possible. If rescheduling is not feasible, registrants will receive a full refund (excluding the registration fee).
Refund Processing:
Refunds will be processed within 14 days of the cancellation request and will be issued in the original form of payment.
Exceptions:
Exceptions to this policy may be considered in cases of documented medical emergencies or other extenuating circumstances.